FAQs
Questions operators ask us before they switch.
Not here? Ask us directly. We answer in English or Croatian.
01
Getting started
Usually about three weeks from the first call: a week to agree what to build, one to two weeks to build and load your content, and a few days for you to check it before it goes live.
Your prices, photos and descriptions, the dates you operate, and your FINA certificate for fiscalisation. If you don't have the certificate yet, we'll tell you how to get one.
Yes. We move the pages, text and photos you want to keep as part of setup, and set up redirects so old links still work.
No. If you can edit a document, you can change a price or a photo on your site. We train you before launch.
02
Pricing & payments
€750 once to set up, €30 a month for hosting and support, and 3.99% on bookings and orders paid through your own site. That's the whole price list.
Only when a guest or customer pays through your site. Enquiries, walk-ins and refunded bookings carry no fee.
Card payments go through Stripe and are paid out to your own bank account. Stripe charges its own processing fee, and both fees are shown on every payout.
Yes. Take part of the price at booking and the balance later. The guest gets a reminder with a link to pay.
03
Bookings & channels
No. Keep them for being found. Channel sync keeps their calendars in step with yours, so nothing is sold twice.
Seats on a departure, whole-boat charters, nights in a property, and physical, digital or service products, all on the same site.
Every guest on it is messaged and can be refunded to their card from the booking, and the receipts are corrected with the tax office.
Yes. Give partners, signs and flyers their own QR and promo codes, and every booking records the channel it came through.
04
Fiscalisation & invoices
Yes. Receipts are fiscalised as they are issued, and business and public-sector buyers receive an eRačun. It's part of the platform, not an add-on.
A deposit is issued as an advance invoice, and the final invoice is issued against it later, so each booking balances.
The receipt is corrected with the tax office as part of the refund, so your records match the money.
We set it up with you and keep it working. You'll be told well before it needs renewing.
05
Your data
You do. Every guest and buyer who books direct is saved as your contact, with your notes.
Ask us and we'll export your contacts and booking history for you.
On our managed hosting, with backups and updates included in the monthly fee.
Still deciding?
Ask the rest on a call.
Thirty minutes, screen shared, in English or Croatian. Bring the questions that aren't on this page.
- No commitment
- EN · HR
- Split · 21000
